beli chip Platform Privacy Notice

This page describes what we collect when you use beli chip and how we keep that data protected. We take your privacy seriously and operate under clear principles: we collect only what we need, we use it only for the purposes you expect, and we do not sell your information to third parties.

When you open an account on beli chip, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place a wager on Liga 1 or live-dealer tables, you share personal and financial details with us. We explain below exactly what we do with that data, who has access to it, and what rights you have.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.

What we collect on beli chip

We collect your email address, phone number, and full name when you register. During account verification, we ask for your identity document (KTP or passport), date of birth, and residential address. We also collect your banking details—account number, bank name (BCA, e-wallet, mobile banking, or local payment)—when you set up a withdrawal method.

When you use beli chip, we log your login times, the devices you use (Android phone, iOS browser, or desktop), your IP address, and your network type. We record every deposit, withdrawal, and wager you place, including the amount, the market (football, live blackjack, Aviator, or other games), and the outcome. We also store any messages you send to our support team and any disputes you raise.

We use cookies and similar tracking tools to remember your login session, your language preference, and your betting history. These help us recognize you when you return and personalise your experience on beli chip.

How we use your data

We use your personal information to verify your identity, comply with anti-money-laundering regulations, and process your deposits and withdrawals. When you deposit via online payment or e-wallet in Jakarta, Surabaya, or Bandung, we confirm your identity matches the payment account. We use your email and phone to send you account notifications, withdrawal confirmations, and support responses.

We analyse your betting patterns to detect fraud and unusual activity. If we notice a withdrawal request from a new device or location, we may ask you to confirm it. We also use aggregated, anonymised data to improve beli chip—for example, we track which payment methods are most popular or which game categories draw the most users, but we never identify individuals in these reports.

We do not sell your data to advertisers or data brokers. We do not use your information to market unrelated products to you. We share your data only with payment processors (to complete mobile banking or local payment transactions), our hosting provider (whose servers may sit outside Indonesia), and law enforcement if legally required.

Your rights and contact

You have the right to request a copy of all data we hold about you on beli chip. You can ask us to correct inaccurate information, delete your account and associated data (subject to legal retention periods), or export your betting history. To exercise these rights, contact our support team via the contact form on beli chip or email us directly.

We retain your data for as long as your account is active, plus seven years after closure to comply with financial regulations. If you believe we have mishandled your data, you may lodge a complaint with the relevant data protection authority in your jurisdiction.

This privacy notice applies to all users of beli chip, whether you access us from Medan, Yogyakarta, Semarang, or elsewhere in supported regions. We update this notice periodically; the most recent version is always available on this page.

Cookies and tracking

We use session cookies to keep you logged into beli chip and remember your preferences. These cookies expire when you close your browser. We also use persistent cookies to track your activity over time, so we can recognise you on your next visit and show you relevant content.

You can disable cookies in your browser settings, but doing so may limit your ability to use beli chip fully. We do not use third-party tracking pixels or social-media trackers on our platform.

Third-party processors

Our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, and the banks e-wallet, mobile banking, local payment, online payment) receive your transaction details to process deposits and withdrawals. Our hosting provider stores our servers and databases; these may be located outside Indonesia. Our support ticketing system logs your messages and our responses.

Each of these partners has their own privacy policy. We recommend reviewing them if you want to understand how they handle your data independently of beli chip.